Happy to get this upgrade taken care of so that I don't have to avoid future system updates. Now to get used to dealing with all the product changes.
The individual that helped gave me confidence in the entire process, but Microsoft has not responded or helped. No that I downloaded everything it have in installed, there is a problem. When I went to use the new download, Microsoft doesn't recognize me. All of former components were trashed as directed, and the new ones were installed correctly, something is not right. I sent your office an explanation. In the past I always had difficulty with Microsoft either I don't understand their terminology or didn't follow something correctly.
Again, you staff have been extremely helpful. Thank you.
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